Artist e-com store forces sign up + quiz in order to make a purchase

Signup Forms
Mar 10, 2022
tom sachs sign up process
Contemporary artist Tom Sachs offers limited edition works of art as well as merch on his website. In order to make a purchase on his site you must create an account but it is not that simple. In the signup process you will be forced to take a quiz. It requires you to watch a youtube video where you can find the answers. If you don't get a perfect 10/10 on the test, you can not sign up. This may seem like a hassle to most but It creates a unique journey for the customer and true fan of his work. It creates a story. "Let me tell you what I had to do to buy this poster"  

Image Description

The image shows the account creation page for Tom Sachs' online store. It includes a quiz with multiple-choice questions that must be answered before completing a purchase. The questions are quirky and relate to the artist's studio practices.

Positive Aspects

The quiz approach is a creative way to engage customers, making the shopping experience more interactive and memorable. It turns a mundane task into an adventure, aligning well with Tom Sachs' artistic brand and fostering a sense of exclusivity and dedication among fans.

Key Takeaways

  • Engagement Through Interaction: The quiz requirement adds a fun, interactive layer to the purchasing process, engaging customers more deeply.
  • Brand Storytelling: By integrating elements of his artistic process into the shopping experience, Sachs builds a narrative around his work.
  • Exclusivity and Loyalty: The quiz acts as a filter, ensuring that only dedicated fans can purchase, fostering a strong sense of community and loyalty.
  • Memorable Experience: This unique method makes the buying journey something customers will likely share, enhancing word-of-mouth marketing.

Additional Insights

This strategy cleverly intertwines brand identity with customer experience. It’s reminiscent of how exclusive clubs operate—only those who pass the “test” can enter. It’s a bold move that might not work for all brands, but for artists like Sachs, it turns customers into insiders who have “earned” their purchase.