Freshbooks Testimonial Strategy (Less is More)

Testimonials
May 26, 2020
freshbooks-testimonial
Freshbooks has plenty of testimonials they could showcase. But instead of cluttering their page with tons of mediocre user testimonials, they go for the jugular. They highlight just ONE testimonial—a recommendation from a publication everyone knows and trusts. If they added in a bunch of other use testimonials alongside this, it'd make less of an impact.

Image Description

The image shows a testimonial from USA Today, describing Freshbooks as "One of the most useful apps for running your business on the go." It includes a 5-star rating from over 3,145 GetApp reviews, emphasizing the app's excellence.

Positive Aspects

  • Credibility Boost: The testimonial from a well-known publication like USA Today instantly adds credibility and authority to Freshbooks. It’s a smart move to feature a recognizable name that users already trust.
  • Simplicity and Focus: By showcasing one strong testimonial instead of many, Freshbooks keeps the focus sharp and impactful. This approach prevents the dilution of their message.
  • Visual Appeal: The use of a clean design with a clear rating and recognizable logo makes the testimonial visually appealing and easy to digest.

Key Takeaways

  • Highlighting a single, powerful testimonial can have more impact than displaying numerous mediocre ones.
  • Aligning your brand with well-recognized and trusted names can significantly boost credibility.
  • Simplicity in presentation often leads to a stronger, more memorable message.

Additional Insights

  • Less is More: Just like a good minimalist design, focusing on one key element can enhance clarity and effectiveness. Imagine a billboard crowded with text versus one with a single, striking image and message.
  • Trust by Association: Leveraging the reputation of a trusted publication like USA Today not only enhances Freshbooks' credibility but also associates the brand with quality and professionalism.
  • Humorous Note: It’s like the difference between a resume that lists every job since high school and one that highlights key accomplishments—quality over quantity wins every time!