Image Description
The infographic titled "6 Facts You Need To Know To Dominate E-Commerce In 2020" presents key statistics for e-commerce sellers. It highlights consumer behaviors and preferences, such as Amazon's popularity, the impact of mobile site experience, the importance of customer trust, and issues like cart abandonment and customer experience.
Positive Aspects
The infographic is visually engaging, with clear, bold statistics that catch the eye. It effectively summarizes crucial data points that e-commerce sellers can use to tweak their strategies for better conversions. The use of icons next to each statistic aids in quick comprehension.
Key Takeaways
- Amazon Dominance: 59% of 16-36 year-olds prefer Amazon over other online shops.
- Mobile Experience Matters: A negative mobile site experience can decrease engagement by 65%.
- Consumer Trust: 51% of consumers value easy contact with company representatives.
- Cart Abandonment: 53% of shoppers abandon carts due to unexpected extra costs.
- Customer Experience: 80% of consumers stop doing business due to poor customer experiences.
Additional Insights
- Leverage Amazon's Popularity: Consider strategies like integrating with Amazon to capture a wider audience.
- Optimize for Mobile: Invest in mobile-friendly designs to boost engagement and reduce bounce rates.
- Build Trust with Transparency: Make contact information easily accessible to build consumer confidence.
- Transparent Pricing: Clearly display all costs upfront to minimize cart abandonment.
- Focus on Customer Service: Prioritize excellent customer service to retain clients and boost loyalty.