Flip The Problem Around

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Most marketers try to solve their own problems first: How do I get more customers? How do I make more money? But the real magic happens when you flip the question.

The Marketing Flip

Instead of asking “How do I make people buy?” ask “Why would someone want to buy?”
When you focus on the other person’s desire, you unlock powerful insights into motivation, positioning, and messaging.

Why It Works

  • Shifts focus from selfish goals to customer value
  • Forces empathy and curiosity
  • Reveals hidden customer problems worth solving
  • Turns marketing into matchmaking, not manipulation

Real World Flips

  • Airbnb: “How can travelers live like locals?” → Locals rent to travelers
  • Uber: “How can I get a ride fast?” → Drivers want extra income
  • Canva: “How can people design easily?” → Non-designers need simplicity
  • Duolingo: “How can people learn languages?” → Learners want fun, bite-sized lessons

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