Account upgrade email transforms into sponsorship offer

Updated on
Upgrade email copy

Mixpanel nailed the “pay or play” strategy in this upgrade email. Instead of forcing users to upgrade, they offer a win‑win: pay for more usage or get it free by adding a Mixpanel badge to your site.

Why it works

  • Offers real value with two clear options
  • Turns a billing notice into a brand growth opportunity
  • Reduces friction—no hard sell, just a small favor
  • Uses scarcity (data limit) to prompt immediate action
  • Personalized usage stats build urgency

Examples of similar moves

  • Dropbox gave free storage for referrals
  • Zoom reminds users their meeting will end soon—then upsells Pro
  • Trello limits boards but offers simple upgrade links
  • Mailchimp uses “send limit” nudges to move free users into paid plans

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