Want a better business? Talk to your customers. Hiten Shah literally fills his calendar with their calls—because listening is smart.
Hiten says:
Yes, my calendar is full. Yes, I’m happy about it. Because plenty of these are customer calls. And talking to customers is the cheat code.
Positive Aspects
The post title "Fill Your Calendar With Customer Calls" is direct and compelling. It suggests a proactive approach to business improvement by emphasizing direct engagement with customers. The content reinforces this message effectively by referencing Hiten Shah, a respected figure in the business world, which adds credibility. The quote from Hiten underscores the importance of customer interaction as a "cheat code" for business success, making the concept both relatable and desirable.
Key Takeaways
- Engaging directly with your customers can significantly improve your business.
- Filling your calendar with customer calls is a strategic move, as demonstrated by Hiten Shah.
- Listening to customers provides invaluable insights that can function as a "cheat code" to business growth.
Additional Insights
Consider the power of the "cheat code" analogy—it's a playful nod to video games but packs a punch in illustrating how customer conversations can unlock new levels of business insight and innovation. Imagine if every call was like finding a hidden shortcut in your favorite game, leading you straight to success!
Also, think about how this approach can humanize your brand. In an era dominated by digital interactions, a simple phone call can set you apart, fostering loyalty and trust amongst your clientele.
