Ever notice how some people get free flights while others barely snag a $50 gift card with the same spending? That’s because not all points are equal. The same is true in marketing — not all actions, channels, or customers give equal returns.
Think of “points” as marketing effort. You can spend your time anywhere, but if it’s not optimized for value, you’re earning low-value results. Smart marketers understand where every “point” (click, email, or ad dollar) converts best.