Instacart Invite Not Available Page

Nobody loves an error screen. But this one from Instacart feels… gentle. When your invite link expires, you’re greeted not with a scary red alert, but a sad little face and a clear explanation.

Why this design works

• Uses friendly visuals that lower frustration
• Lists clear reasons so users instantly understand
• Offers a next step (“ask them to resend”) instead of leaving users stuck
• Keeps copy short and calm — no tech jargon
• Design aligns with Instacart’s bright, friendly brand tone

Other brands doing it right

• Slack: Funny error screens like “Something’s gone a bit wrong” keep the mood light
• Airbnb: Gives clear options when listings expire
• Dropbox: Uses clean design and simple language for broken links

Good UX writing turns a dead end into a smooth detour.