Your product is 100x more important than “good web design”

asmartbear
Jason Cohen
@asmartbear·Apr 2
Link to tweet
At WP Engine, we once invested in fixing our 'poor web design' weakness and got zero return. Why? Because our words and product/market fit were 100x more important. Lesson: Double down on strengths.

Jason Cohen from WP Engine dropped a truth bomb: they spent time and money fixing what they thought was “poor web design”… and got zero results. Turns out, it wasn’t the layout—it was the message and product/market fit that mattered.

Why It Works

  • Customers don’t buy pixels, they buy outcomes.
  • A clean design can’t fix a messy message.
  • Strong copy and positioning hit deeper than fonts and colors.
  • Doubling down on what’s already working compounds results faster.

Real World Echoes

  • Dropbox grew with a dead-simple landing page and killer video explainer.
  • Craigslist crushed UX norms by focusing on utility, not beauty.
  • Figma won designers by refining their product experience, not their homepage.
  • Basecamp’s success came from brutally clear messaging, not fancy visuals.

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