Give people the end result they want

This is a slide from a YouTube video I saw (so sorry….forgot which video this was, so apologies for not crediting it). It was explaining how it’s important to know WHY people are buying a product, so you can better understand their root problem.

This shows they don’t want a drill, but that they need a hole to be drilled, and that hole is for hanging a TV.

Zoom Etiquette Chart

If someone hits a vape during a call I don’t think I’d mind that much 😂

Music in the background? Well that’s just rude.